FAQs

Your questions answered. Because clarity builds confidence.

Home / FAQs

General Questions
What does SeraHive actually do?

Simple: We make running servers in India easy. Whether you need Cloud VPS for instant scalability or Co-Location for complete hardware control, we handle the infrastructure so you can focus on growing your business. No complexity, no runarounds—just reliable servers that work.

Yes—and that’s intentional. SeraHive is India-first, India-operated. Our infrastructure, our team, our support—everything is designed specifically for Indian businesses. We understand the compliance landscape, the network quirks, and what it means when someone says “we need this data to stay local.”

All our infrastructure sits in Indian data centers. This means low latency for your users, compliance with Indian data regulations, and no awkward 3 AM support calls to someone halfway across the world who doesn’t understand your business context.

Honestly? We’re ideal for Indian startups and enterprises who are tired of being treated like ticket numbers. If you’re:

  1. Running production workloads that can’t afford downtime
  2. Need data to stay within Indian borders (not as a feature, but as a requirement)
  3. Want infrastructure that scales with you, not against you
  4. Prefer talking to humans who actually understand your tech stack

…then yes, we’re probably a good match.

Yes, if you want your data located within India. We’re laser-focused on serving Indian businesses exceptionally well. This focus means better performance, faster support response times, and infrastructure optimized for the reality of operating in India—not a one-size-fits-all global model.

Great question. The hyperscalers are powerful, but they come with complexity, unpredictable pricing, and support that feels… distant. Here’s what makes us different:

India-hosted by default—no region selection guesswork

Transparent pricing that doesn’t require a calculator and three spreadsheets

Zero vendor lock-in—your infrastructure, your rules

Human support from people who speak your language (technically and literally)

Think of us as the infrastructure partner you wish existed when you were choosing cloud providers.

Public Cloud (Virtual Private Servers)
Okay, what exactly is Public Cloud or Cloud VPS?

Think of it as your own virtual computer in the cloud—except it’s enterprise-grade hardware that you control completely, without having to buy or maintain physical servers. You get dedicated CPU, RAM, and storage that performs consistently, scales when you need it to, and costs a predictable amount every month.

No surprises. No sharing resources with noisy neighbors. Just reliable compute power that works.

Every single instance. All SeraHive Cloud VPS servers run in Indian data centers, which means faster loading times for your Indian users and compliance with local data regulations by default. Not as an expensive add-on—as standard.

Cloud VPS is perfect if you need:

  • Servers up and running fast (we’re talking minutes, not days)
  • Predictable monthly costs without billing surprises
  • Production-ready infrastructure without the DevOps headache
  • Indian data residency (because compliance matters)

SeraHive Public Cloud VPS strips away the complexity:

  1. India-hosted by default (no region confusion)
  2. Simpler, transparent pricing (one number, not a maze of line items)
  3. No lock-in (take your workloads wherever you want)
  4. Local support (from engineers who understand your stack)

It’s built for teams that want control and clarity—not a PhD in cloud architecture.

Absolutely. Need more CPU, RAM, or storage? We’ll scale your resources with you. No migration drama, no downtime stress—just straightforward growth that matches your business trajectory.

Monitoring is included—because you shouldn’t have to wonder if your servers are up. Backups are available based on your plan, and we can tailor solutions to match your recovery time objectives. No one-size-fits-all packages here.

Co-Location Hosting
What exactly is co-location?

Co-location means you own the hardware, we provide everything else. You get secure rack space inside a professional data center, with power, cooling, connectivity, and hands-on support—all the infrastructure overhead handled, while you keep complete control of your servers.

Think of it as premium real estate for your hardware.

We operate inside Tier-4-grade Indian data centers in Noida—the highest reliability standard available. This means multiple redundant systems, enterprise-grade security, and uptime you can bet your business on.

Co-location makes sense if you:

  1. Already own server hardware and want to maximize its value
  2. Need predictable long-term costs without monthly cloud bills that fluctuate
  3. Require full hardware control for compliance or performance reasons
  4. Want data physically in India with no ambiguity

We’re flexible. Whether you’re starting with a single 1U server or need multiple full racks, we scale to your requirements. No minimums that force you to overbuy.

Yes—and this is a game-changer. Need a cable swap? A server reboot? Hardware diagnostics? Our on-ground team handles it. You don’t need to drive across the city at midnight because a cable came loose.

Extremely. We operate with dual power feeds, UPS systems, and diesel generator backup. Power outages are a non-issue—your servers keep running through grid failures, storms, and everything in between.

Absolutely. Our facilities are carrier-neutral, which means you’re not locked into a single network provider. Want to mix providers for redundancy? Done. Need a specialized ISP for your use case? No problem.

Don't see your question?

Contact us at info@serahive.com or call +91 91670 18730, +91 95997 30402 and our team will be happy to help.

Contact Us